Terms of service

Last Updated: June 13, 2026

Welcome to Petzoriva! By visiting our website, exploring our pet collections, or purchasing any products from us, you engage in our services and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”).

Please read these Terms of Service carefully before utilizing our store. If you do not agree to all provisions within this agreement, you are prohibited from using our website or accessing our consumer services.

1. Lawful Use of Our Platform

By using our store, you agree that you will access our website and services strictly for lawful, personal purposes. You agree not to:

  • Engage in any disruptive actions, digital scraping, or behavior that compromises the operational security of our systems.
  • Attempt to gain unauthorized entry into our databases, networks, or other user accounts.
  • Utilize our products or platform to break local, state, federal, or international laws.

Petzoriva reserves the complete right to suspend, terminate, or block website access to any individual who violates these Terms.

2. Accuracy of Product Information & Pricing
We make every human effort to ensure that our product descriptions, pricing, digital images, and stock availability statuses are correct. However, please note that:

  • Product colors may vary slightly on your screen depending on your individual monitor configuration, brightness settings, or device type.
  • Sizes or dimensions may carry minor variances depending on manufacturing batches.
  • All listed prices, special promotions, and item availability are subject to change at any time without prior notice at our sole discretion.

3. Transactional Orders & Payment Conditions

When you finalize a purchase at checkout, you verify that all payment, billing, and shipping details provided are current, completely accurate, and that you possess full authorization to use the designated payment method.

We accept a wide variety of trusted third-party billing providers as listed on our Payment Policy. All transactions are routed through high-level encrypted channels; Petzoriva never captures or holds full credit/debit card numbers on our store databases. We reserve the right to cancel or limit orders that appear fraudulent or conflict with our internal safety parameters.

4. Policy Incorporation (Shipping, Returns, & Privacy)

Your use of our website and purchases are simultaneously governed by our specific operational pages:

  • Our return rules, instructions, and processing timelines are governed by our Return & Refund Policy.
  • Our shipping locations, cutoff boundaries, and processing times are detailed on our Shipping Policy.
  • Our data storage and tracking boundaries are handled via our Privacy Policy.

Please read these incorporated pages completely before placing an order.

5. Intellectual Property Protections

All original materials featured on this platform—including but not limited to the brand name Petzoriva, unique logos, custom graphics, proprietary written text, product imagery, and site software arrangements—are the exclusive property of Petzoriva or our licensors and are protected by United States copyright, trademark, and patent laws. You are prohibited from copying, distributing, republishing, or modifying our site content for commercial use without receiving prior explicit written consent from our management.

6. External Third-Party Links

Our store layout may occasionally display hyperlinks leading to external websites managed by independent third parties. Petzoriva does not control, examine, or endorse the safety, content, or practices of those third-party sites. Accessing external links is done completely at your own risk.

7. Limitation of Liability

To the maximum extent permitted by applicable United States law, Petzoriva shall not be held liable for any indirect, incidental, special, or consequential damages arising from your use of our website, errors in our product descriptions, delivery carrier delays, package losses, or operational errors beyond our reasonable control.

8. Governing Law and Dispute Jurisdiction

These Terms of Service and any separate transactional agreements whereby we provide you products shall be governed by, construed, and enforced exclusively in accordance with the laws of the State of New Jersey, United States, without regard to conflict of law principles. Any legal disputes or claims must be settled under the exclusive jurisdiction of the state or federal courts located in New Jersey.

9. Modifications to These Terms

We reserve the right to update, change, or replace any part of these Terms of Service at our discretion. Any adjustments will take effect immediately upon being posted live to this webpage. Your continued browsing or purchasing on our website following these updates represents your complete acceptance of the revised Terms.

10. Support Contact Details

If you have any questions or require clarification regarding our Terms of Service, please contact us directly:

Trade Name: Petzoriva

Business Address: 327 E Railway Ave, Paterson, NJ 07503, United States

Email: petzoriva@gmail.com

Phone: +1 (856) 658-0735

Business Hours: Monday through Friday, 9:00 AM – 5:00 PM (EST)