Privacy policy

Last Updated: June 13, 2026

At Petzoriva, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy describes how we collect, use, disclose, and safeguard your data when you visit, browse, or make a purchase from our website, or when you communicate with our customer support team (collectively referred to as the "Services").

Our store is safely powered by the Shopify platform, which provides us with the necessary e-commerce infrastructure to deliver our products to you securely. This policy applies strictly to customers and visitors located in the United States.

1. Personal Information We Collect

We collect specific categories of personal information to process your orders and provide a smooth shopping experience:

Contact Details: Your full name, shipping address, billing address, phone number, and email address.

Financial & Payment Information: Credit card, debit card, or other payment account details (processed securely via encrypted third-party payment gateways compliant with industry security standards).

Order & Transaction History: Details about the specific pet essentials you view, add to your cart, purchase, return, or exchange.

Customer Support Communications: Any information or messages you send us via email or phone inquiries.

Device & Technical Information: Your IP address, browser type, device details, pages visited, and general browsing behavior collected automatically via cookies and tracking technologies.

2. How We Use Your Information

We use your data strictly for legitimate business operations, including:

  • Fulfilling and processing your orders, payments, and shipping arrangements.
  • Providing responsive customer support and resolving inquiries.
  • Sending transactional updates, such as order confirmations and package tracking details.
  • Improving our website functionality, user experience, and product offerings.
  • Detecting potential security risks, preventing fraud, and ensuring secure payment checkouts.
  • Complying with federal and state regulations or legal obligations within the United States.

We do not sell your personal information for monetary compensation.

3. How We Share and Disclose Data

We do not sell your personal information. We only share necessary data with trusted third-party service providers who assist us in operating our business:

Shopify: Our e-commerce platform provider.

Payment Gateways & Shipping Carriers: To securely capture transaction payments and deliver your physical orders (USPS, FedEx, UPS).

Analytics & Marketing Partners: To study store traffic trends and run secure promotional campaigns in full compliance with U.S. laws.

All third-party partners receive only the information required to complete their designated operations and are legally bound to protect your data.

4. Cookies & Tracking Technologies

We utilize cookies and similar technologies to enhance website performance, remember your shopping cart preferences, analyze site traffic, and personalize your experience. You can manage or disable cookies directly through your internet browser settings; however, disabling them may limit your access to certain features on our website.

5. Payment Security & Data Retention

All digital transactions are safely processed through Secure Socket Layer (SSL) encryption technology. Petzoriva never stores full credit or debit card numbers on our local servers.

We retain your personal data only for as long as necessary to fulfill the operational purposes outlined in this policy, manage your user account, resolve disputes, or satisfy specific legal, tax, and accounting retention requirements.

6. Your U.S. Privacy Rights (California Residents)

If you are a resident of California, you have explicit rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA), which include:

  • The right to request access to the specific personal data we have collected about you.
  • The right to request the correction of inaccurate data or complete deletion of your records.
  • The right to opt-out of data sharing that California law classifies as a "sale" or "sharing" of data.
  • The right to limit the use of sensitive personal data.

Petzoriva will never discriminate against you for exercising any of your privacy rights. To submit a formal request, please contact us at our details below.

7. Children’s Privacy

Our Services are intended strictly for adults and individuals who are at least 13 years of age. We do not knowingly gather personal information from children under 13. If we discover that a minor under 13 has shared their information with our store, we will take immediate steps to permanently delete it.

8. Updates to This Policy

We may update this Privacy Policy periodically to reflect operational modifications or statutory changes. Any updates will be published directly on this page with a revised "Last Updated" date.

9. Contact Information

For any questions regarding our data practices or to exercise your privacy rights, please contact our support desk:

Trade Name: Petzoriva

Physical Address: 327 E Railway Ave, Paterson, NJ 07503, United States

Email: petzoriva@gmail.com

Phone: +1 (856) 658-0735

Business Hours: Monday – Friday, 9:00 AM – 5:00 PM (EST)